VIP Venue & Vendor Tour Experience

Cancellation Policy

At From Scratch Events, NE, we understand that plans can change. To ensure fairness and proper planning, we have established the following cancellation policy for our à la carte services: Deposit & Refund Policy -A $300 deposit is required at the time of booking to secure your service. -Only the $300 deposit is refundable in full if the cancellation is made 30 days or more prior to the scheduled service date. -The balance will be due 60 days prior to the event (50%) and the remainder 30 days prior to the event (deposit+50%=remainder). Partial Refunds for Late Cancellations -Cancellations made between 29 and 4 days prior to the service date will receive a 50% refund of the deposit. -Cancellations made between 72 and 25 hours prior to the service date will receive a 25% refund of the deposit. -Cancellations made less than 24 hours before the scheduled service are non-refundable. Rescheduling & Re-Booking Fee -Clients may request to reschedule their service up to 72 hours prior to the scheduled service date. -Rescheduling is subject to availability and will incur a $50 re-booking fee. -Requests made less than 72 hours before the service date will be considered a cancellation and will follow the refund terms outlined above. How to Cancel or Reschedule -All cancellations or rescheduling requests must be submitted in writing via email to fromscratch.eventsne@gmail.com. -The request will be considered effective based on the date and time it is received. Additional Considerations -If From Scratch Events, NE must cancel the service for any unforeseen reason, the deposit will be refunded in full. -By booking an à la carte service, you acknowledge and agree to the terms outlined in this cancellation policy. For any questions or concerns, please contact us at fromscratch.eventsne@gmail.com.

Contact Details

• Torrington, CT, USA

  +18603853175

  fromscratch.eventsne@gmail.com